A Study of Customer Satisfaction on Online Trading System Application of Securities Company in Indonesia Using Servqual
The purpose of this study is to measure the service quality of online trading system implemented by PT KDB Daewoo Securities Indonesia. The study is a part of the company efforts to provide the best solution services. The study is performed to determine the influence of service quality...
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| Format: | Article |
| Language: | English |
| Published: |
Bina Nusantara University
2015-05-01
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| Series: | CommIT Journal |
| Subjects: | |
| Online Access: | https://journal.binus.ac.id/index.php/commit/article/view/1651 |