Social influence makes outlier opinions in online reviews offer more helpful information
Abstract Identifying helpful information from large-scale online reviews has become a core issue in studies on harnessing wisdom-of-crowds. We investigated whether online reviews expressing dissenting opinions (i.e., outlier reviews) can provide helpful information. Using statistical and simulation...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Nature Portfolio
2023-06-01
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| Series: | Scientific Reports |
| Online Access: | https://doi.org/10.1038/s41598-023-35953-4 |