Exploring Potential Changes in the Business Model: The Impacts of Using Human-Centered Personal Data As A Resource

Purpose - Services are evolving from generic to personalized, and the reverse use of customer data has been discussed in both academia and industry for the past few years. The aim of this study is to understand how personal data is working as a resource for business model transformation in emerging...

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Bibliographic Details
Main Authors: Tero Tapio Huhtala, Minna Pikkarainen, Saila Saraniemi
Format: Article
Language:English
Published: Aalborg University Open Publishing 2019-09-01
Series:Journal of Business Models
Online Access:https://somaesthetics.aau.dk/index.php/JOBM/article/view/2482