Attributes of Coffee Shop as Antecedent of Customer Satisfaction
Purpose – This study was conduct to examine the effect of attributes coffee shop to customer satisfaction in Indonesian coffee shop industry. Furthermore, this study is also examined customer loyalty as consequences of customer satisfaction Research Design – Five attributes of coffee sh...
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| Format: | Article |
| Language: | English |
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Universitas Negeri Jakarta
2020-12-01
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| Series: | Journal of Business and Behavioural Entrepreneurship |
| Online Access: | http://journal.unj.ac.id/unj/index.php/jobbe/article/view/17806 |