Editorial: Support (November 2007)
What is your first thought when you encounter the term "open source support"? A programmer typing the answer to a question using a chat utility? Hours spent scouring the Internet for a working configuration sample? Contacting a support engineer at a commercial call centre? If you find it d...
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| Format: | Article |
| Language: | English |
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Carleton University
2007-11-01
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| Series: | Technology Innovation Management Review |
| Online Access: | http://timreview.ca/sites/default/files/Issue_PDF/november07_osbr.pdf |