The impact of pricing on consumer buying behavior in the UAE

AbstractThis study examines the effect of pricing practices and other factors on consumers’ buying behavior in the UAE in the post-Covid-19 era. The focus is on buying from hypermarkets. Other factors such as product quality, the possibility of paying with cards, convenient hypermarket layout, near...

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Main Authors: Mohammed Alnahhal, Easa Aldhuhoori, Mohammad Ahmad Al-Omari, Mosab I. Tabash
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2300159
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author Mohammed Alnahhal
Easa Aldhuhoori
Mohammad Ahmad Al-Omari
Mosab I. Tabash
author_facet Mohammed Alnahhal
Easa Aldhuhoori
Mohammad Ahmad Al-Omari
Mosab I. Tabash
author_sort Mohammed Alnahhal
collection DOAJ
description AbstractThis study examines the effect of pricing practices and other factors on consumers’ buying behavior in the UAE in the post-Covid-19 era. The focus is on buying from hypermarkets. Other factors such as product quality, the possibility of paying with cards, convenient hypermarket layout, near location, not-crowded hypermarkets, and the way prices are written are also investigated. The effects of factors such as gender, marital status, age, income, education, and shopping frequency were examined. A questionnaire built based on a literature review was used to collect data from 180 respondents in the UAE. Statistical methods such as the one-sample t-test, two-sample t-test, ANOVA, and correlation were utilized. R statistical tool was used for data analysis. Results showed that product quality is more important than lower prices. However, lower prices are still a key factor that determines where consumers will buy from and how much they will buy. Highly educated consumers place more importance on a well-designed hypermarket with wide aisles and not being crowded. Generally, factors other than prices are also important. Men and married people care more about prices than other respondents. For this reason, they look for good prices in distant hypermarkets. Decision-makers need to consider such factors and focus on improving customer service to increase customer loyalty. It is also essential for them to keep up with the changing preferences and needs of their customers.
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spelling doaj.art-03a50897cac24999a1bf082811e90d6f2024-01-24T12:29:25ZengTaylor & Francis GroupCogent Business & Management2331-19752024-12-0111110.1080/23311975.2023.2300159The impact of pricing on consumer buying behavior in the UAEMohammed Alnahhal0Easa Aldhuhoori1Mohammad Ahmad Al-Omari2Mosab I. Tabash3Mechanical and Industrial Engineering Department, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab EmiratesMechanical and Industrial Engineering Department, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab EmiratesCollege of Business, Al Ain University, Al Ain, United Arab EmiratesCollege of Business, Al Ain University, Al Ain, United Arab EmiratesAbstractThis study examines the effect of pricing practices and other factors on consumers’ buying behavior in the UAE in the post-Covid-19 era. The focus is on buying from hypermarkets. Other factors such as product quality, the possibility of paying with cards, convenient hypermarket layout, near location, not-crowded hypermarkets, and the way prices are written are also investigated. The effects of factors such as gender, marital status, age, income, education, and shopping frequency were examined. A questionnaire built based on a literature review was used to collect data from 180 respondents in the UAE. Statistical methods such as the one-sample t-test, two-sample t-test, ANOVA, and correlation were utilized. R statistical tool was used for data analysis. Results showed that product quality is more important than lower prices. However, lower prices are still a key factor that determines where consumers will buy from and how much they will buy. Highly educated consumers place more importance on a well-designed hypermarket with wide aisles and not being crowded. Generally, factors other than prices are also important. Men and married people care more about prices than other respondents. For this reason, they look for good prices in distant hypermarkets. Decision-makers need to consider such factors and focus on improving customer service to increase customer loyalty. It is also essential for them to keep up with the changing preferences and needs of their customers.https://www.tandfonline.com/doi/10.1080/23311975.2023.2300159Pricingbuying behaviorhypermarketsproduct qualityconsumer demandKaouther Kooli, Bournemouth University, Bournemouth, UK
spellingShingle Mohammed Alnahhal
Easa Aldhuhoori
Mohammad Ahmad Al-Omari
Mosab I. Tabash
The impact of pricing on consumer buying behavior in the UAE
Cogent Business & Management
Pricing
buying behavior
hypermarkets
product quality
consumer demand
Kaouther Kooli, Bournemouth University, Bournemouth, UK
title The impact of pricing on consumer buying behavior in the UAE
title_full The impact of pricing on consumer buying behavior in the UAE
title_fullStr The impact of pricing on consumer buying behavior in the UAE
title_full_unstemmed The impact of pricing on consumer buying behavior in the UAE
title_short The impact of pricing on consumer buying behavior in the UAE
title_sort impact of pricing on consumer buying behavior in the uae
topic Pricing
buying behavior
hypermarkets
product quality
consumer demand
Kaouther Kooli, Bournemouth University, Bournemouth, UK
url https://www.tandfonline.com/doi/10.1080/23311975.2023.2300159
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