Patient dissatisfaction associated with physician-patient linguistic discordance in California clinics: an analytical cross-sectional study

Patient dissatisfaction associated with physician-patient linguistic discordance in California clinics: an analytical cross-sectional study

Abstract Background Patient satisfaction is considered as a product of two psychological processes, a cognitive one, including expectations and perceptions, and an emotional one resulting from the congruence between expectation and subjective perception of the user. The objective was to identify the...

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Bibliographic Details
Main Authors: Miguel A. Fernández-Ortega, Arturo Juárez-Flores, Gustavo A. Olaiz-Fernández, Daniel A. Muñiz-Salinas, AB1045 Law Analysis Group, Omar Rodríguez-Mendoza
Format: Article
Language:English
Published: BMC 2023-02-01
Series:BMC Health Services Research
Subjects:
Patient satisfaction
Primary health care
Communication barriers
Emigration and immigration
Health services accessibility
Language
Online Access:https://doi.org/10.1186/s12913-023-09176-2

Internet

https://doi.org/10.1186/s12913-023-09176-2

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