Shall AI moderators be made visible? Perception of accountability and trust in moderation systems on social media platforms
This study examines how visibility of a content moderator and ambiguity of moderated content influence perception of the moderation system in a social media environment. In the course of a two-day pre-registered experiment conducted in a realistic social media simulation, participants encountered mo...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2022-07-01
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| Series: | Big Data & Society |
| Online Access: | https://doi.org/10.1177/20539517221115666 |