Conformance Checking of Dwelling Time Using a Token-based Method
Background: Standard operating procedure (SOP) is a series of business activities to achieve organisational goals, with each activity carried to be recorded and stored in the information system together with its location (e.g., SCM, ERP, LMS, CRM). The activity is known as event data and is stored i...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2021-10-01
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Series: | Journal of Information Systems Engineering and Business Intelligence |
Online Access: | https://e-journal.unair.ac.id/JISEBI/article/view/28515 |