Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting

In Germany, over 60% of people use YouTube as a search engine and watch explainer videos or tutorials at least occasionally. Two studies were conducted to determine how explainer videos can be optimised to promote sustainable minority behaviour such as voluntary carbon offsetting. A typical way to p...

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Main Authors: Anna Schorn, Werner Wirth
Format: Article
Language:English
Published: Cogitatio 2023-03-01
Series:Media and Communication
Subjects:
Online Access:https://www.cogitatiopress.com/mediaandcommunication/article/view/6028
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author Anna Schorn
Werner Wirth
author_facet Anna Schorn
Werner Wirth
author_sort Anna Schorn
collection DOAJ
description In Germany, over 60% of people use YouTube as a search engine and watch explainer videos or tutorials at least occasionally. Two studies were conducted to determine how explainer videos can be optimised to promote sustainable minority behaviour such as voluntary carbon offsetting. A typical way to present information in explainer videos is by using exemplars (the “meet Bob” trope), which can change recipients’ judgements of the frequency of events. When an exemplar is included, the frequency of occurrence can be estimated to be higher, even if the actual base-rate information is given. Therefore, study one (N = 482) tested whether an exemplar could enhance the positive effects of a dynamic descriptive social norm appeal (DSNA), prevent the backfire effects of a static minority DSNA, and examine whether there were any differences depending on the narrative perspective. In study one, we conducted a 2 (narrative perspective: first vs. third person) × 2 (DSNA: static vs. dynamic) × 2 (travel destination: Europe vs. overseas; control factor) between-subjects experiment using six self-produced explainer videos about voluntary carbon offsetting (N = 270). The results show that the narrative perspective, different DSNAs, and the destination had no effect on persuasive outcomes. Study two (N = 270) focused on social norm appeals and supplemented minority DSNAs (DSNA: static vs. dynamic vs. absent) with an injunctive social norm appeal (ISNA: present vs. absent). The results show that a majority injunctive social norm appeal can improve attitudes towards voluntary carbon offsetting and perceived effectiveness.
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spelling doaj.art-04f1f8978d244c458014f386dc99d2162023-03-27T11:43:52ZengCogitatioMedia and Communication2183-24392023-03-0111134936010.17645/mac.v11i1.60282971Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon OffsettingAnna Schorn0Werner Wirth1Department of Communication and Media Research, University of Zurich, SwitzerlandDepartment of Communication and Media Research, University of Zurich, SwitzerlandIn Germany, over 60% of people use YouTube as a search engine and watch explainer videos or tutorials at least occasionally. Two studies were conducted to determine how explainer videos can be optimised to promote sustainable minority behaviour such as voluntary carbon offsetting. A typical way to present information in explainer videos is by using exemplars (the “meet Bob” trope), which can change recipients’ judgements of the frequency of events. When an exemplar is included, the frequency of occurrence can be estimated to be higher, even if the actual base-rate information is given. Therefore, study one (N = 482) tested whether an exemplar could enhance the positive effects of a dynamic descriptive social norm appeal (DSNA), prevent the backfire effects of a static minority DSNA, and examine whether there were any differences depending on the narrative perspective. In study one, we conducted a 2 (narrative perspective: first vs. third person) × 2 (DSNA: static vs. dynamic) × 2 (travel destination: Europe vs. overseas; control factor) between-subjects experiment using six self-produced explainer videos about voluntary carbon offsetting (N = 270). The results show that the narrative perspective, different DSNAs, and the destination had no effect on persuasive outcomes. Study two (N = 270) focused on social norm appeals and supplemented minority DSNAs (DSNA: static vs. dynamic vs. absent) with an injunctive social norm appeal (ISNA: present vs. absent). The results show that a majority injunctive social norm appeal can improve attitudes towards voluntary carbon offsetting and perceived effectiveness.https://www.cogitatiopress.com/mediaandcommunication/article/view/6028exemplarexperimentexplainer videonarrative perspectivenudgingsocial influencesocial norm appealssustainable behaviourvoluntary carbon offsetting
spellingShingle Anna Schorn
Werner Wirth
Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
Media and Communication
exemplar
experiment
explainer video
narrative perspective
nudging
social influence
social norm appeals
sustainable behaviour
voluntary carbon offsetting
title Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
title_full Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
title_fullStr Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
title_full_unstemmed Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
title_short Meet Bob and Offset Your Flight: Optimising Explainer Videos to Promote Voluntary Carbon Offsetting
title_sort meet bob and offset your flight optimising explainer videos to promote voluntary carbon offsetting
topic exemplar
experiment
explainer video
narrative perspective
nudging
social influence
social norm appeals
sustainable behaviour
voluntary carbon offsetting
url https://www.cogitatiopress.com/mediaandcommunication/article/view/6028
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AT wernerwirth meetbobandoffsetyourflightoptimisingexplainervideostopromotevoluntarycarbonoffsetting