Find the hidden crab; research on destructive behaviors at the managerial levels of the accommodation business

Purpose - The human-oriented service approach, which is one of the structural features of the tourism sector, causes destructive behaviors of employees to have more negative effects on work efficiency and effectiveness, so it is of great importance to identify and prevent these behaviors. The mai...

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Bibliographic Details
Main Authors: Nurcan ÇETİNER, Ayşe Atar Yilmaz, Ece KONAKLIOĞLU, Melahat Öneren
Format: Article
Language:English
Published: Faculty of tourism and hospitality management 2023-10-01
Series:Tourism and Hospitality Management
Subjects:
Online Access:https://thm.fthm.hr/images/issues/vol29no4/5_etiner_Atar_Yilmaz_Konaklio_lu__neren