Beyond HCAHPS: Analysis of patients’ comments provides an expanded view of their hospital experiences
An important concern for health care professionals is that standardized patient surveys may not fully capture all the topics that are important to patients. As a result, health care professionals may not have a complete picture of what their patients experience. The purpose of this research is to ut...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2022-04-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol9/iss1/19 |