The Importance-Performance Analysis (IPA) of the Quality of Services Provided for Patients in Hospitals affiliated to Ahvaz Jundishapur University of Medical Science
Introduction: Quality is a key factor in the distinction of services and it is a potential source of sustainable competitive advantage, increase productiveness and patient satisfaction. The identification of strengths and weaknesses in quality of provided services can help to recognize priorities an...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Tehran University of Medical Sciences
2021-10-01
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| Series: | Health Technology Assessment in Action |
| Subjects: | |
| Online Access: | https://htainaction.tums.ac.ir/index.php/hta/article/view/59 |