Factors affecting user acceptance for NFC mobile wallets in the U.S. and Korea

Purpose – The purpose of this paper is to identify the factors affecting user acceptance for NFC mobile wallets in both Korean and US markets. Design/methodology/approach – The proposed model extends the UTAUT2 model with new constructs of credibility (CR) and service smartness (SS). This study was...

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Bibliographic Details
Main Authors: Seungjae Shin, Won-Jun Lee
Format: Article
Language:English
Published: Emerald Publishing 2021-06-01
Series:Innovation & Management Review
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/INMR-02-2020-0018/full/pdf?title=factors-affecting-user-acceptance-for-nfc-mobile-wallets-in-the-us-and-korea