Statistical determination of service quality gaps in primary health care in Guayas, Ecuador.

The present work determines the gaps between expectations and perceptions about the quality of the service that patients and families receive in primary health care (PHC) in Guayas, Ecuador. A descriptive, cross-sectional and non-experimental study was carried out, primarily prospective with respect...

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Bibliographic Details
Main Authors: Miguel A Bustamante U, Michelle Tello, Mauricio Carvache-Franco, Orly Carvache-Franco, Wilmer Carvache-Franco
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0299994&type=printable