Utilising Artificial Intelligence Chatbots for Student Support at Comprehensive Open Distance E-learning Higher Learning Institutions in the Fifth Industrial Revolution

Artificial intelligence chatbot technology holds tremendous potential to be deployed as a student support service automation platform in comprehensive open distance e-learning institutions of higher learning in the Fifth Industrial Revolution. Inadequate support service provision to students at comp...

Full description

Bibliographic Details
Main Authors: Mashilo Modiba, Shekgola Mahlatse
Format: Article
Language:English
Published: Sciendo 2024-06-01
Series:Journal of Education, Society & Multiculturalism
Subjects:
Online Access:https://doi.org/10.2478/jesm-2024-0003