Tightness of stationary distributions of a flexible-server system in the Halfin-Whitt asymptotic regime

A large-scale flexible service system with two large server pools and two types of customers is considered. Servers in pool 1 can only serve type 1 customers, while server in pool 2 are flexible – they can serve both types 1 and 2. (This is a so-called “N-system.”) The customer arrival processes are...

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Bibliographic Details
Main Author: Alexander L. Stolyar
Format: Article
Language:English
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2015-12-01
Series:Stochastic Systems
Subjects:
Online Access:http://www.i-journals.org/ssy/viewarticle.php?id=139&layout=abstract