Model Loyalitas Pasien Berbasis Kualitas Pelayanan Rumah Sakit Islam di Semarang

Patient loyalty is very influential on the sustainability of the hospital. The loyalty of the patient is influenced by the patient's satisfaction with the overall service quality in which the satisfied patient returns to the service, and recommends to others. The purpose of this study was to an...

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Bibliographic Details
Main Authors: Muh. Abdurrouf, Dyah Wiji Puspitasari
Format: Article
Language:Indonesian
Published: Politeknik Kesehatan Tanjung Karang 2017-11-01
Series:Jurnal Kesehatan
Subjects:
Online Access:http://ejurnal.poltekkes-tjk.ac.id/index.php/JK/article/view/616