Model Loyalitas Pasien Berbasis Kualitas Pelayanan Rumah Sakit Islam di Semarang
Patient loyalty is very influential on the sustainability of the hospital. The loyalty of the patient is influenced by the patient's satisfaction with the overall service quality in which the satisfied patient returns to the service, and recommends to others. The purpose of this study was to an...
Main Authors: | , |
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Format: | Article |
Language: | Indonesian |
Published: |
Politeknik Kesehatan Tanjung Karang
2017-11-01
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Series: | Jurnal Kesehatan |
Subjects: | |
Online Access: | http://ejurnal.poltekkes-tjk.ac.id/index.php/JK/article/view/616 |