The Correlation among Provided Services, perceived value, Satisfaction and Loyalty of users of Public Libraries: The Case of Rasht City

Purpose: This research aimed at the study of the effect of provided services on perceived value, satisfaction and loyalty of users of public libraries in Rasht city. Methodology: This research is an applied research in terms of objective and descriptive survey regarding data collection method and co...

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Bibliographic Details
Main Authors: Jalal Mazloom, Morteza Soltani, Nima Soltani-Nejad
Format: Article
Language:fas
Published: Iran Public Libraries Foundation 2017-05-01
Series:تحقیقات اطلاع‌رسانی و کتابخانه‌های عمومی
Subjects:
Online Access:http://publij.ir/article-1-1376-en.pdf