The effect of commercial sports center employees’ empathy on job satisfaction, customer orientation, service quality, and organization loyalty
Purpose The purpose of this study was to empirically analyze the relationship between a commercial sports centers employees’ empathy, job satisfaction, customer orientation, service quality & organization loyalty through structural equation model analysis. Methods For this purpose, this study se...
| Main Authors: | , |
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| Format: | Article |
| Language: | Korean |
| Published: |
Korea Institute of Sport Science
2020-06-01
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| Series: | Cheyuk gwahag yeon-gu |
| Subjects: | |
| Online Access: | http://kjss.sports.re.kr/upload/pdf/KISS_2020_v31n2_230.pdf |