Measuring Empathy in Technical Teams to Improve the UX Quality of Innovative Technological Solutions

Developing the empathy of a technical team for target users has been a practice to innovate solutions centered on the experience they can provide to their users. However, there are few studies focused on the impact of empathy practices on solution design. In order to contribute to the study of the a...

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Bibliographic Details
Main Authors: Samira e Silva Amaral Ribeiro, Maria Elizabeth Sucupira Furtado, Adriano Albuquerque, Gleidson Sobreira Leite
Format: Article
Language:English
Published: MDPI AG 2023-03-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/7/4077