Unboxing Deep Learning Model of Food Delivery Service Reviews Using Explainable Artificial Intelligence (XAI) Technique
The demand for food delivery services (FDSs) during the COVID-19 crisis has been fuelled by consumers who prefer to order meals online and have it delivered to their door than to wait at a restaurant. Since many restaurants moved online and joined FDSs such as Uber Eats, Menulog, and Deliveroo, cust...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-07-01
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| Series: | Foods |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2304-8158/11/14/2019 |