Using RFM approach with PBL to course design

Based on Problem-Based Learning (PBL) concept, this study creates an advertising script by conducting RFM (recency, frequency, monetary) approach from the data analysis in customer relationship management (CRM) course. In PBL process, the students themselves should use RFM method to make segment fro...

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Bibliographic Details
Main Author: Hui-Hsin Huang
Format: Article
Language:English
Published: CV Rezki Media 2022-09-01
Series:Journal of Science and Education
Subjects:
Online Access:https://jse.rezkimedia.org/index.php/jse/article/view/133