ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN DAN NIAT PENGGUNAAN BERKELANJUTAN APLIKASI E FILLING

ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN DAN NIAT PENGGUNAAN BERKELANJUTAN APLIKASI E FILLING

One application of e-government at the Directorate General of Taxes is the e-filing application. E-filing is one of the Directorate General of Taxes applications that help online SPT reporting. E-filing can help taxpayers report their SPT more efficiently and faster. However, there are still some t...

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Bibliographic Details
Main Authors: Dessanti Putri Sekti Ari, Ferinda Nabilah Putri
Format: Article
Language:English
Published: University of Brawijaya 2022-06-01
Series:Profit: Jurnal Administrasi Bisnis
Subjects:
service quality
user satisfaction
countinuance intention
e-govqual
Online Access:https://profit.ub.ac.id/index.php/profit/article/view/2616

Internet

https://profit.ub.ac.id/index.php/profit/article/view/2616

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