INTERPRETING USERS’ EXPERIENCES OF SERVICE DELIVERY IN THE WESTERN CAPE USING A NORMATIVE FRAMEWORK
The South African government recognises its role in delivering services for addressing povertyand does so through social security and social development programmes based in differentservice delivery organisations (White Paper for Social Welfare, 1997). The importance ofascertaining the views of soci...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | Afrikaans |
| Published: |
Stellenbosch University
2008-06-01
|
| Series: | Social Work/Maatskaplike Werk |
| Subjects: | |
| Online Access: | https://socialwork.journals.ac.za/pub/article/view/245 |