Assessing Patient Needs During Natural Disasters: Mixed Methods Analysis of Portal Messages Sent During Hurricane Harvey

BackgroundPatient portals play an important role in connecting patients with their medical care team, which improves patient engagement in treatment plans, decreases unnecessary visits, and reduces costs. During natural disasters, patients’ needs increase, whereas available r...

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Bibliographic Details
Main Authors: Juha Baek, Bridget Simon-Friedt, Adriana Lopez, Jacob M Kolman, Juan Nicolas, Stephen L Jones, Robert A Phillips, Terri Menser
Format: Article
Language:English
Published: JMIR Publications 2021-09-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/9/e31264