Development and validation of an instrument to measure and manage organizational process variety.

Organizational processes vary. Practitioners have developed simple frameworks to differentiate them. Surprisingly, the academic literature on process management does not-it typically strives for one method to manage all processes. We draw on organizational information-processing theory to systematic...

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Bibliographic Details
Main Authors: Sarah Zelt, Jan Recker, Theresa Schmiedel, Jan Vom Brocke
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2018-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC6198977?pdf=render