Benchmarking of business excellence as a determinant of quality improvement

In order for a process to operate successfully, it is necessary to constantly measure and improve its performance. One way to analyze the current state of performances of a company and its improvement is benchmarking. In a market-oriented environment, an enterprise must meet the expectations of diff...

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Bibliographic Details
Main Authors: Srejović Milan, Krstić Ana
Format: Article
Language:srp
Published: University Business Academy - Faculty of Economics and Engineering Management, Novi Sad, Serbia 2017-01-01
Series:Ekonomija: teorija i praksa
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/2217-5458/2017/2217-54581704078S.pdf