Antecedents and Consequences of Airline Customer Satisfaction
This study aims to identify the forming factors of customer satisfaction and their consequences on consumer behavior. Samples of 100 were taken based on purposive sampling technique with the criteria of having used air transportation, at least 17 years old, and healthy. Collecting data using a Like...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
cita konsultindo
2021-11-01
|
Series: | Asian Journal of Management, Entrepreneurship and Social Science |
Subjects: | |
Online Access: | http://www.ajmesc.com/index.php/ajmesc/article/view/69 |