Omnichannel Shopping Intention in Indonesian Online-to- Offline Grocery Retailers

With the change in shopping trends, grocery retailers, which were previously present in offline channels, began to expand by also presenting online channels for their customers, resulting in the emergence of the online-to-offline (O2O) phenomenon for groceries retail that applies the omnichannel con...

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Bibliographic Details
Main Authors: Muchardie Brian Garda, Gunawan Annetta, Pratama Putra
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/63/e3sconf_icobar23_02023.pdf