Optimization of customer satisfaction using fuzzy analytic hierarchy process method

Today's competitive environment is characterized by accelerated product renewal, the rapid development of production, information and communication technologies, the computerization of many aspects of economic activity, and changing customer requirements. In such a competitive context, the cust...

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Bibliographic Details
Main Authors: Zaizoune Marouane, Herrou Brahim
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Subjects:
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/106/e3sconf_icegc2023_00073.pdf