Optimization of customer satisfaction using fuzzy analytic hierarchy process method
Today's competitive environment is characterized by accelerated product renewal, the rapid development of production, information and communication technologies, the computerization of many aspects of economic activity, and changing customer requirements. In such a competitive context, the cust...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
EDP Sciences
2023-01-01
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Series: | E3S Web of Conferences |
Subjects: | |
Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/106/e3sconf_icegc2023_00073.pdf |