An investigation on how TQM influences employee performance: A case study of banking industry

An investigation on how TQM influences employee performance: A case study of banking industry

This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semn...

書目詳細資料
Main Authors:	Saeed Hakami Nasab, Yadollah Hemmati, Seyed Hasan Kia
格式:	Article
語言:	English
出版:	Growing Science 2014-01-01
叢編:	Management Science Letters
主題:	TQM Employee performance Banking industry Performance measurement
在線閱讀:	http://www.growingscience.com/msl/Vol4/msl_2013_374.pdf

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