An investigation on how TQM influences employee performance: A case study of banking industry

This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semn...

وصف كامل

التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Saeed Hakami Nasab, Yadollah Hemmati, Seyed Hasan Kia
التنسيق: مقال
اللغة:English
منشور في: Growing Science 2014-01-01
سلاسل:Management Science Letters
الموضوعات:
الوصول للمادة أونلاين:http://www.growingscience.com/msl/Vol4/msl_2013_374.pdf