An investigation on how TQM influences employee performance: A case study of banking industry

This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semn...

Täydet tiedot

Bibliografiset tiedot
Päätekijät: Saeed Hakami Nasab, Yadollah Hemmati, Seyed Hasan Kia
Aineistotyyppi: Artikkeli
Kieli:English
Julkaistu: Growing Science 2014-01-01
Sarja:Management Science Letters
Aiheet:
Linkit:http://www.growingscience.com/msl/Vol4/msl_2013_374.pdf