An investigation on how TQM influences employee performance: A case study of banking industry

This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semn...

詳細記述

書誌詳細
主要な著者: Saeed Hakami Nasab, Yadollah Hemmati, Seyed Hasan Kia
フォーマット: 論文
言語:English
出版事項: Growing Science 2014-01-01
シリーズ:Management Science Letters
主題:
オンライン・アクセス:http://www.growingscience.com/msl/Vol4/msl_2013_374.pdf