THE IMPACT OF EMPLOYEE SATISFACTION ON THE TOURIST SATISFACTION WITH THE SERVICES OF SPA TOURISM

THE IMPACT OF EMPLOYEE SATISFACTION ON THE TOURIST SATISFACTION WITH THE SERVICES OF SPA TOURISM

The quality of employees work in the tourism industry depends primarily on their job satisfaction. This has directed the subject of the research in this paper to examine the impact of employee satisfaction on tourist satisfaction with the services of spa tourism in the Republic of Serbia. Research...

Full description

Bibliographic Details
Main Authors: Goran Perić, Marko Gašić, Marija Stojiljković, Ivana Nešić
Format: Article
Language:English
Published: Naučno društvo agrarnih ekonomista Balkana, Beograd; Institut za ekonomiku poljoprivrede, Beograd i Akademija ekonomskih nauka, Bukurešt 2018-06-01
Series:Ekonomika Poljoprivrede (1979)
Subjects:
employee satisfaction
quality of service
tourist satisfaction
spa tourism
Online Access:https://www.ea.bg.ac.rs/index.php/EA/article/view/483

Internet

https://www.ea.bg.ac.rs/index.php/EA/article/view/483

Similar Items