Pengaruh Aktivitas Customer Service dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Riau Kepri Capem Panam Pekanbaru

Banking industry have hand in glove relevant to its consumer, because relations between client and banking represent one unity. Both of the components is requiring each other. On that account, bank have to earn to give best service to all its clients so that good relation among both parties. In bank...

Full description

Bibliographic Details
Main Authors: Puji Hariyanti, Rahmy Utari
Format: Article
Language:English
Published: Department of Communications, Universitas Islam Indonesia 2016-10-01
Series:Jurnal Komunikasi
Online Access:https://journal.uii.ac.id/jurnal-komunikasi/article/view/6467