Customer Satisfaction in the Digital Age: Analyzing Private Sector Banks Online Services Quality in Agra (U.P.)

Banks are crucial players in the operations of financial markets and have a significant impact on maintaining the stability and functionality of a country's economy. In the current highly competitive business landscape, the quality of services plays a vital role in improving consumer satisfacti...

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Bibliographic Details
Main Authors: Juhi Rupal, Maria Antony-Raj, Ranveer Singh
Format: Article
Language:English
Published: Universidad de Santander 2024-05-01
Series:AiBi Revista de Investigación, Administración e Ingeniería
Subjects:
Online Access:https://revistas.udes.edu.co/aibi/article/view/3672