Application of queuing theory to optimize the triage process in a tertiary emergency care (“ER”) department

Context: Time from triage to patient care is usually evaluated, but time elapsed between the arrival of patient to emergency room (ER) and triage (pretriage) is not usually measured. Aims: The present study evaluates how the application of the queuing (or “waiting line”) theory in the triage process...

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Bibliographic Details
Main Authors: Atilio Moreno-Carrillo, Lina María Ávila Arenas, Julián Andrés Fonseca, Camilo Andrés Caicedo, Sandra Verónica Tovar, Oscar Mauricio Muñoz-Velandia
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2019-01-01
Series:Journal of Emergencies, Trauma and Shock
Subjects:
Online Access:http://www.onlinejets.org/article.asp?issn=0974-2700;year=2019;volume=12;issue=4;spage=268;epage=273;aulast=Moreno-Carrillo