The Importance of Communication in Quality Management
From a managerial perspective, communication is regarded as a process of understandingamong people by means of information exchange. According to the principle “quality starts withthe manager”, his role becomes crucial, one of the main traits of the manager’s behaviour beingthe ability to communicat...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Ovidius University Press
2016-01-01
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| Series: | Ovidius University Annals: Economic Sciences Series |
| Subjects: | |
| Online Access: | http://stec.univ-ovidius.ro/html/anale/ENG/2016/2016-II-full/s4/20.pdf |