A Fuzzy-Based Emotion Detection Method to Classify the Relevance of Pleasant/Unpleasant Emotions Posted by Users in Reviews of Service Facilities

Many sentiment analysis methods have been proposed recently to evaluate, through the Web, the perceptions of users and their satisfaction with the use of products and services; these approaches have been applied in various fields in which it is necessary to evaluate, for example, the degree of appre...

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Bibliographic Details
Main Authors: Barbara Cardone, Ferdinando Di Martino, Vittorio Miraglia
Format: Article
Language:English
Published: MDPI AG 2023-05-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/10/5893