The influence of exogenous factors on risk perception amongst insurance policyholders

Insurers tend to misunderstand the perceptions of the policyholders and inevitably lose clients. In South Africa, very little research has investigated the perceptions and attitudes expressed by insurance policyholders. Therefore, to bridge this gap, the purpose of this research study is to analyse...

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Bibliographic Details
Main Authors: Yvonne Makalani, Suné Ferreira-Schenk, Zandri Dickason-Koekemoer
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2022.2114306