Predicting Customer’s Satisfaction (Dissatisfaction) Using Logistic Regression
Customer satisfaction is a metric of how products and services offered by companies meet customer expectations. This performance indicator assists companies in managing and monitoring their business effectively. Firms thus need reliable and representative measure to know the customer satisfaction. I...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Ram Arti Publishers
2016-09-01
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| Series: | International Journal of Mathematical, Engineering and Management Sciences |
| Subjects: | |
| Online Access: | https://ijmems.in/assets//ijmems-16-016-vol.-1%2c-no.-2%2c-77%E2%80%9388%2c-2016.pdf |