The Impact of Digital Communication on Customer Loyalty through the Relationship between Brand and Customer, and Customer Citizenship Behavior

Digital communication plays an important role in enhancing customer loyalty. From there, customers are attached to the brand, and are willing to buy and repeat purchasing behavior. The objective of this research examines the impact of digital communication on customer loyalty through customer citiz...

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Dettagli Bibliografici
Autore principale: Sy Nguyen Tran
Natura: Articolo
Lingua:English
Pubblicazione: EconJournals 2025-02-01
Serie:International Review of Management and Marketing
Soggetti:
Accesso online:https://www.econjournals.org.tr/index.php/irmm/article/view/17858