Analisis Persepsi Pasien dalam Memutuskan Pemanfaatan Inden Rawat Inap Kasus Bedah Elektif RSI Jemursari Surabaya

RSI Jemursari Surabaya has a queueing system for patients in elective surgical services, but there were some canceled services during the last five months of 2016. Reservation of hospitalization system was implemented to optimize the service, especially for elective surgical cases. This study was co...

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Bibliographic Details
Main Author: Dini Aftin Rahmadevi
Format: Article
Language:English
Published: Universitas Airlangga 2018-06-01
Series:Jurnal Administrasi Kesehatan Indonesia
Online Access:https://e-journal.unair.ac.id/JAKI/article/view/5178