Effects of a hospital-wide physician communication skills training workshop on self-efficacy, attitudes and behavior

Hospital systems interested in improving patient experience and physician engagement may look to physician communication skills training (CST) as a means of improving both. This study examines a 7.5-hour, multi-specialty, hospital-wide physician CST workshop in a large academic hospital system and i...

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Bibliographic Details
Main Authors: Minna Saslaw, Dana Sirota, Deborah Jones, Marcy Rosenbaum, Steven Kaplan
Format: Article
Language:English
Published: The Beryl Institute 2017-11-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol4/iss3/9