Religious Festival Marketing: Distinguishing between Devout Believers and Tourists

Customer classification is an integral part of marketing planning activities. Researchers have struggled to classify “pilgrims” and “tourists” because these groups overlap to a large extent in terms of their identities while participating in religious activities/sightseeing. To achieve sustainable t...

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Main Authors: Kuo-Yan Wang, Azilah Kasim, Jing Yu
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Religions
Subjects:
Online Access:https://www.mdpi.com/2077-1444/11/8/413
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author Kuo-Yan Wang
Azilah Kasim
Jing Yu
author_facet Kuo-Yan Wang
Azilah Kasim
Jing Yu
author_sort Kuo-Yan Wang
collection DOAJ
description Customer classification is an integral part of marketing planning activities. Researchers have struggled to classify “pilgrims” and “tourists” because these groups overlap to a large extent in terms of their identities while participating in religious activities/sightseeing. To achieve sustainable tourism development for the region with rich religious and cultural characteristics, the present article outlines a process for analyzing the motivation of participants attending religious festival of Mazu in Taiwan and then classifies religious festival participants according to their motivations. Using cluster sampling, a total of 280 responses were obtained and analyzed. The results revealed four different motivation categories: Fun traveler, devout believer, cultural enthusiast, and religious pragmatist. The study concludes that while festivalgoers are influenced by secularization to some extent, the original doctrine of the religion epitomized in the festivals fundamentally retains the essence and spirit of its religious rituals. The findings may have a significant value for the development of religious tourism marketing as it offers a foundation for future research seeking to develop regional cultural and religious sightseeing attractions sustainably.
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spelling doaj.art-0c2e6a54fd8843daa335e7940b224d322023-11-20T09:58:01ZengMDPI AGReligions2077-14442020-08-0111841310.3390/rel11080413Religious Festival Marketing: Distinguishing between Devout Believers and TouristsKuo-Yan Wang0Azilah Kasim1Jing Yu2Department of Marketing in School of Economics and Management, Guangdong University of Petrochemical Technology, Maoming 525000, ChinaSchool of Tourism, Hospitality & Event Management, Universiti Utara Malaysia, Sintok 06010, MalaysiaDepartment of Marketing in School of Economics and Management, Guangdong University of Petrochemical Technology, Maoming 525000, ChinaCustomer classification is an integral part of marketing planning activities. Researchers have struggled to classify “pilgrims” and “tourists” because these groups overlap to a large extent in terms of their identities while participating in religious activities/sightseeing. To achieve sustainable tourism development for the region with rich religious and cultural characteristics, the present article outlines a process for analyzing the motivation of participants attending religious festival of Mazu in Taiwan and then classifies religious festival participants according to their motivations. Using cluster sampling, a total of 280 responses were obtained and analyzed. The results revealed four different motivation categories: Fun traveler, devout believer, cultural enthusiast, and religious pragmatist. The study concludes that while festivalgoers are influenced by secularization to some extent, the original doctrine of the religion epitomized in the festivals fundamentally retains the essence and spirit of its religious rituals. The findings may have a significant value for the development of religious tourism marketing as it offers a foundation for future research seeking to develop regional cultural and religious sightseeing attractions sustainably.https://www.mdpi.com/2077-1444/11/8/413festivalcustomer classificationfactor analysismotivationfolklore belief
spellingShingle Kuo-Yan Wang
Azilah Kasim
Jing Yu
Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
Religions
festival
customer classification
factor analysis
motivation
folklore belief
title Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
title_full Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
title_fullStr Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
title_full_unstemmed Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
title_short Religious Festival Marketing: Distinguishing between Devout Believers and Tourists
title_sort religious festival marketing distinguishing between devout believers and tourists
topic festival
customer classification
factor analysis
motivation
folklore belief
url https://www.mdpi.com/2077-1444/11/8/413
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