Exploring the challenges to telephone triage in pre-hospital emergency care: a qualitative content analysis

Abstract Background One of the important indices for the efficacy of pre-hospital emergency services is telephone triage. The dispatching team members are faced with many challenges in telephone triage which can adversely affect their performance. This study was conducted in the south of Iran to det...

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Bibliographic Details
Main Authors: Fateme Mohammadi, Ali Khani Jeihooni, Parisa Sabetsarvestani, Fozieh Abadi, Mostafa Bijani
Format: Article
Language:English
Published: BMC 2022-09-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-08585-z