How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia

The objectives of the research was to uncover how the service-scape, the quality of the products, as well as the server and the price gave significant impact to procurement behavior in particular from the perspective of youth generation, which lead to youth satisfaction and end up with their loyalt...

Full description

Bibliographic Details
Main Authors: Mohammad Annas, Humairoh Humairoh, Arief Iswariyadi
Format: Article
Language:English
Published: cita konsultindo 2023-04-01
Series:Asian Journal of Management, Entrepreneurship and Social Science
Subjects:
Online Access:http://www.ajmesc.com/index.php/ajmesc/article/view/368
_version_ 1797845582544371712
author Mohammad Annas
Humairoh Humairoh
Arief Iswariyadi
author_facet Mohammad Annas
Humairoh Humairoh
Arief Iswariyadi
author_sort Mohammad Annas
collection DOAJ
description The objectives of the research was to uncover how the service-scape, the quality of the products, as well as the server and the price gave significant impact to procurement behavior in particular from the perspective of youth generation, which lead to youth satisfaction and end up with their loyalty towards both particular brands and products. Data collecting and observations had been done to obtain primary data resource through questionnaire and producing 317 feedbacks from those who categorized as youth generation and got sufficient understanding related to ice cream-based products. The result showed that the way operator organizing its cold-chain and maintaining the quality of the product with the right price gave significant impact to procurement behavior related to the designated products. These circumstances allowed further research to expand the variety of the products as well as the research variables to be more exposed and observed to gain coherent results.
first_indexed 2024-04-09T17:41:21Z
format Article
id doaj.art-0c4cda0e93ba41258e766f57f6a0ed77
institution Directory Open Access Journal
issn 2808-7399
language English
last_indexed 2024-04-09T17:41:21Z
publishDate 2023-04-01
publisher cita konsultindo
record_format Article
series Asian Journal of Management, Entrepreneurship and Social Science
spelling doaj.art-0c4cda0e93ba41258e766f57f6a0ed772023-04-17T04:08:49Zengcita konsultindoAsian Journal of Management, Entrepreneurship and Social Science2808-73992023-04-0130210.98765/ajmesc.v3i02.368How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue IndonesiaMohammad Annas0Humairoh Humairoh1Arief Iswariyadi2Universitas Multimedia NusantaraUniversitas Muhammadiyah TangerangUniversitas Multimedia Nusantara The objectives of the research was to uncover how the service-scape, the quality of the products, as well as the server and the price gave significant impact to procurement behavior in particular from the perspective of youth generation, which lead to youth satisfaction and end up with their loyalty towards both particular brands and products. Data collecting and observations had been done to obtain primary data resource through questionnaire and producing 317 feedbacks from those who categorized as youth generation and got sufficient understanding related to ice cream-based products. The result showed that the way operator organizing its cold-chain and maintaining the quality of the product with the right price gave significant impact to procurement behavior related to the designated products. These circumstances allowed further research to expand the variety of the products as well as the research variables to be more exposed and observed to gain coherent results. http://www.ajmesc.com/index.php/ajmesc/article/view/368Service-scape, Cold-chain, Youth satisfaction.
spellingShingle Mohammad Annas
Humairoh Humairoh
Arief Iswariyadi
How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
Asian Journal of Management, Entrepreneurship and Social Science
Service-scape, Cold-chain, Youth satisfaction.
title How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
title_full How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
title_fullStr How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
title_full_unstemmed How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
title_short How Servicescape And Cold-Chain Quality Affecting Procurement Behaviour: Evidence Of Mixue Indonesia
title_sort how servicescape and cold chain quality affecting procurement behaviour evidence of mixue indonesia
topic Service-scape, Cold-chain, Youth satisfaction.
url http://www.ajmesc.com/index.php/ajmesc/article/view/368
work_keys_str_mv AT mohammadannas howservicescapeandcoldchainqualityaffectingprocurementbehaviourevidenceofmixueindonesia
AT humairohhumairoh howservicescapeandcoldchainqualityaffectingprocurementbehaviourevidenceofmixueindonesia
AT ariefiswariyadi howservicescapeandcoldchainqualityaffectingprocurementbehaviourevidenceofmixueindonesia