Designing profitable joint product–service channels: case study on tablet and eBook markets

Consumers’ choice of services and the product platforms that deliver them, such as apps and mobile devices, or eBooks and eReaders, are becoming inextricably interrelated. Market viability demands that product–service combinations be compatible across multiple producers and service channels, and tha...

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Bibliographic Details
Main Authors: Namwoo Kang, Fred M. Feinberg, Panos Y. Papalambros
Format: Article
Language:English
Published: Cambridge University Press 2019-01-01
Series:Design Science
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2053470119000118/type/journal_article